Check-in and boarding procedures for your T'way domestic and international flights
For Domestic Flight,
You must present : Personal identification (passport)
How to get on board
STEP 01 : Arrive at the airport
Please arrive at the airport no later than 40 minutes before the departure time of your flight, considering that the airport can be crowded.
(for the group travelers, no later than 1 hour before the departure time)
STEP 02 : Check-in
Check-in starts at 1 hour and 30 minutes before the departure time.
Check-in ends 20 minutes before the departure time.
STEP 03 : Security screening
The security screening officers will search for the goods not allowed inside the cabin or dangerous goods.
During weekends and peak seasons, the check-in process and security screening can take longer because of increased number of travelers.
STEP 04 : Boarding
The boarding will start 20 minutes before the departure time.
The boarding will end 10 minutes before the departure time.
For International Flight,
You must present : Passport / E-ticket
Entrance and departure regulations per region
Please check the restrictions related to VISA, passport expiration date, etc.
applicable to the region you are entering and appropriately prepare for your travel, such as reservation, ticketing, etc.
In the event of damage to your passport, sanctions may be imposed such as refusal of entry, departure, imposition of fine, or repatriation and your check-in procedure may be refused. (ex-scribbling, memorial seal stamp, damage, cut or missing page (partial/total))
Check-in counters at the airports
The information on airports and T’way Air counters
Bangkok (Suvarnabhumi Airport)
Check-in counter information
Check-in counter location : Low L, The 4th floor of the Airport Terminal
Check-in hours : From 3 hours to 50 minutes before the flight departure time.
* If you are traveling in a group, please arrive at the airport no later than 30 ~ 60 minutes before the start of check-in process.
Address : 999 Moo 1 Bangna, Trade Road km 15 Rachathewa, Bang Phli, Samut Prakan, 10540, Thailand